CAMPZ improved the customer experience and reduced bounce rate by offering product advisors for complex categories. View the case story and find out, how CAMPZ managed to seamlessly expand guided selling for outdoor equipment across multiple countries with Neocom.
The algorithm chooses the best products based on the answers and product attributes.
Connect with leads with a high purchase intent. Have a personalized communication to stand out from competitors. Neocom also offers an auto-email feature to do it for you.
"We use the Neocom Guided Selling solution in our online store to support undecided visitors in the product selection process. With the advisor, we can analyze the user behavior of individual visitors in detail and, thanks to Neocom tracking, conduct specific retargeting. The fast, uncomplicated customer support for customization requests deserves special mention. In addition, Neocom supports us by developing individual features."
Rating on G2 by our happy customers
Rating on OMR Reviews by our satisfied customers
Average customer rating based on support conversations
From consideration to purchase, Neocom empowers companies to offer support through the entire purchasing journey.
Engage with your visitors based on behavioural data to offer personalized assistance.
Lead visitors to the perfect product with Neocom’s AI powered advisors.
Connect to your anonymous visitors and convert them into qualified leads.
Deep dive into collected first/zero party data, behavioural data, purchase patterns.