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Making product discovery effortless for

electronics
sports
fashion
cosmetics
mobility
finance
insurance
every industry.
industry

Neocom enables you to create digital advisors on scale.

mobile images with product screens

Loved by industry leaders

G2 ★★★★★ 4.8 | OMR reviews ★★★★★ 4.9
logo-fahrraddelogo schwalbelogo Emma noahlogo just music
logo-sparhandylogo dmaxlogo eternalogo- rebike
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Start now and grow with us

The versatile applications of Neocom have enabled major businesses across industries to increase revenue and reduce bounce rate. Now it's your turn to stand out from your competition with guided selling.

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Uplift your KPIs

Increase conversion rates, average order values (AOV), customer satisfaction.

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Fast 'go to market'

With the self serve admin, you can create and launch new advisors with lightening speed.

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First/Zero party data

Generate leads, analyze behavioural patterns and optimize re-targeting.

And this is how product discovery works with Neocom

user face

Anna, 28, Munich
An expecting mother who’s looking for a baby stroller.

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many products

Engage

Neocom offers an alternative product discovery journey when a user is confused due to the huge number of products and complex filters.

user surprised

So many products! How do I find the perfect one ?

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user wondering

Oh, wow an advisor! Let me try this.

gain

60% lower bounce rates by offering an alternative product discovery through guided selling

Discover

Neocom helps your visitors to find the perfect product with a human-like conversation.

user exclaiming

This feels like an in-store experience!

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user excited

This product seems like the perfect one for my baby!

conversation on strollers
gain

2X conversion rate by offering the perfect product in the right variation and size on the spot

connect with visitors

Connect

Neocom helps connect with your visitors who have slipped into a consideration phase. When consumers don't buy right away, you can pursue them with personalized communication.

user thinking

That’s so neat! I have the top products on my email!

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user thinking

Now that I see it again, I think I love this stroller!

gain

30% increase in lead pipeline!
Never let your visitors bounce again

Analyze

Neocom enables you to find your ideal customer profile (ICP) to re-focus your marketing and R&D activities.

user glad

Wow! This advisor covered all that I had in my mind.

analyse funnel
gain

Enrich your data warehouse by importing first/zero party data right into your CRM

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Why Neocom?

We are at the forefront of digital revolution. Neocom is packed with endless possibilities that empower you to grow your business. With our expertise we show proven value across industries.

5%+

uplift in AOV

600%+

revenue increase per user from organic channels

60%+

reduced bounce rate

"Neocom simplifies the product search in a complex assortment significantly. In the Admin Portal we can access different analysis, get insights into our customers needs and make changes in the advisor ourselves at any time."

- Johannes Binner,
Head of Digitalisation
photo of fabian bitta the co founder of Emma Noah

"Through Neocom, we manage to accompany our community beyond the exchange of information to the right product. And this is completely individually tailored to the respective needs."

- Fabian Bitta,
Co-founder, emma & noah
photo of Christopher selling, the deputy managing director of just music

"With Neocom we can offer the perfect buying advice to all our customers that feels just like an in-store sales assistant. Whether expert or beginner, Neocom always guides to the right product."

- Christoph Selig,
Deputy Managing Director, JustMusic

“With Neocom we are able to educate our customers effortlessly about our products.This relieves the burden on our sales team and we can pick up the customer at an advanced stage of the customer journey and bring them closer to a conversion.”

- Alexander Lechner,
CSO, bikesale
photo of Megan poeshel, head of marketing and communication at radwelt

“We are sure that the e-bike consultant makes the purchase decision much easier for our customers and positively influences the conversion rate. Onboarding was quick and easy – we are fully satisfied with Neocom’s support.”

- Megan Pöschel,
Head of Marketing & Communication, Radwelt
photo of Arnold maker, e com manager at stater

“With Neocom, we can continue our first-class stationary consulting digitally. Guided selling is an essential aspect of an uncompromising multi-channel strategy and Neocom offers the perfect solution.”

- Arnold Maier,
E-Commerce-Manager, Statera
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Enhance your customer journey

Building trustworthy relations

4.8

g2 logo with 4.9 star ratings

Rating on G2 by our happy customers

4.9

our reviews logo with 4.9 star ratings

Rating on OMR Reviews by our satisfied customers

98.9%

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Average customer rating based on support conversations

Strategic services, with you every step of the way

Initial setup

To maximize your gain from Neocom, we assist you with the initial setup for your advisors.

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Ongoing success

We help you define relevant KPIs and measure them over the time to optimize your performance.

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Scalability support

Neocom supports you to scale globally across companies, multiple languages and categories.

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Never lose potential customers again

‍Elevate your business KPIs with Neocom. Get a personalized demo to see how Neocom fits in your growth strategy.

Book a demo